20346D Module 9 Lab

20346D Module 9 Lab

Lab 9: Configuring Skype for Business

Scenario

A key business goal for Lucerne Publishing is to improve collaboration between its full-time employees and its associate pool. Skype for Business is a key factor in the provisioning of these facilities. As the company completes the Deploy phase of the FastTrack process, Remi, Justin, and Heidi are deciding which facilities the company requires, and they have brought in Odessa Brunner as the company�s Skype for Business expert. After much consultation, they decide that at this point in the project Skype for Business federation will only be allowed with the litware.com domain. 

Objectives

To provide students with the experience of configuring Skype for Business.

Lab Setup

Estimated Time: 60 minutes

Virtual machine: 20346C-LUC-CL1

Username: Student1

Password: Pa$$w0rd

In all tasks, where you see references to lucernepublishingXXXX.onmicrosoft.com, replace the XXXX with the unique Lucerne Publishing number that you were assigned when you set up your Office 365 account in Module 1, Lab 1B. 

Where you see references to labXXXXX.o365ready.com, replace the XXXXX with the unique o365ready.com number you were assigned when you registered your IP address at www.o365ready.com in Module 2, Lab 2B. 

Exercise 1: Configure Skype for Business End-User Communication Settings

Scenario

Lucerne Publishing wants to investigate the effects of applying policies that restrict users from accessing various features in Skype for Business. Odessa Brunner is working with Luc Cartier, Rick Torres, and Mario Ledford to demonstrate the effect of enabling and disabling Skype for Business features. 

The main tasks for this exercise are as follows:

1. Attempt to IM Someone Who Is Out

2. Verify Skype for Business Communications

3. Configure User Settings

Task 1: Attempt to IM Someone Who Is Out

1.     In Internet Explorer, on the Office 365 sign in page, login as mledford@labXXXXX.o365ready.com, (where XXXXX is your unique o365ready.com number).

Use MLedford�s temporary password from Lab 2. 

HINT: the passwords were emailed to Heidi.  You can always create this user by hand and specify a password

2.     When prompted, re-enter his temporary password, enter Pa$$w0rd as the new password and confirm it. Then, clickUpdate password and sign in. 

3.     When prompted again, re-enter the new password and click Sign in. 

4.     On the page that says �Install Office 2013 on your PC,� scroll down and click �Mail� to access Outlook. 

5.     In Outlook, specify your language and time zone, and click Save. 

6.     In the menu bar at the top of the page, note the gray bar to the left of Mario Ledford, and then click it. 

Note: If the bar shows green, click Sign out and skip to Step 11. 

7.     Verify that, under his name, there is a message stating: �There�s a problem with IM. Please try again later.�

8.     Click Sign in to IM. 

9.     Verify that nothing happens.

10.  In the top-right corner, click Mario Ledford, and then click Sign out. 

11.  Sign in as rschmid@labXXXXX.o365ready.com, (where XXXXX is your unique o365ready.com number) with a password of Pa$$w0rd. 

12.  On the page that says �Install Office 2013 on your PC,� scroll down and click �Mail� to access Outlook. 

13.  In Outlook, specify your language and time zone, and click Save. 

14.  In the menu bar at the top of the page, note the green bar to the left of Robert Schmid, and then click it. 

15.  Verify that there is presence information showing.

EXPLANATION - we are signing in as different users on the same computer but the Skype sessions will stay open

16.  Click on the icon with the nine boxes and select the People tile. 

17.  In the Search people text box, type justin and press ENTER. 

18.  In the right-hand pane, under Justin Muller, note that he is offline, then click the Send an instant message button. 

19.  In the Internet Explorer pop-up blocker window, if it appears, click Options for this site, and then click Always allow. 

20.  In the chat box that opens, in the bottom window, type, Hi Justin, can you IM me when you return please, and press ENTER. 

Note the message stating Your instant message couldn�t be delivered. 

21.  Close the chat window.

Task 2: Verify Skype for Business Communications

NOTE: there are several diagnostic tools in the Skype Online Admin page

1.     In the taskbar, right-click the Internet Explorer icon and click Start InPrivate Browsing. 

2.     Browse to https://login.microsoftonline.com. 

3.     Sign in as jmuller@labXXXXX.o365ready.com, (where XXXXX is your unique o365ready.com number) with a password of Pa$$w0rd. 

4.     After logging in, click scroll down and select the �Mail� tile. 

Note the green bar to the left of Justin Muller, and then click it.  Verify that there is presence information showing.

5.     Switch back to the other Internet Explorer window where Robert Schmid is logged in. 

6.     In Outlook refresh the page. 

7.     In the Search People text box, type justin and press ENTER. 

8.     In the right-hand pane, under Justin Muller, click the Send an instant messagebutton. 

9.     In the chat box that opens, in the bottom window, type, Hi Justin, can you IM me when you return please, and press ENTER. 

10.  Switch back to the other Internet Explorer InPrivateBrowsing window where Justin Muller is logged in. 

11.  In the IM REQUEST window, click Accept. 

12.  Verify that the chat box opens displaying the instant message from Robert Sc