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20334A Persistent Chat Server how to deploy A few questions came up regarding the Persistent Chat Server and how it fits into the overall landscape of SFB Here are a few good places to look Deploy Persistent Chat Server in Skype for Business Server 2015 Plan for Persistent Chat Server in Skype for Business Server 2015 Add Persistent Chat Server to your Skype for Business Server 2015 topology

20334 Benefits of chat rooms in Skype for Business Here are a few good reference articles (mostly independent) on the benefits of Group Chat in the workplace. You will also find the quick reference guides including IM and Chat - great for end users http://www.disruptivetelephony.com/2010/12/skype-and-the-incredible-power-of-persistent-group-chats.html http://blogs.skype.com/2012/07/13/bring-dispersed-teams-together/ https://www.ucl.ac.uk/professional-services/agile-working/pdf/Skype_for_Business_Quick_Start_Guide_UCL_July_15.pdf https://support.office.com/en-us/article/Quick-Reference-Cards-about-Skype-for-Business-Lync-3da2b022-3951-4f43-b154-227b7b720bd0 NOTE: - Microsoft has not included this feature in the roadmap for Office 365 and "Skype for Business" online. - Instead they have slated new features in Yammer to include Group moderation and management from Azure Active Directory http://fasttrack.microsoft.com/roadmap